Online output questionnaire results I: Profiling the respondents


The 2011 UK Census output online survey ran in the fist half of 2008. We posted some initial results in an earlier post, and this is the first is a series of themed posts covering analysis of the results in more detail.

Overall there were 529 completed and submitted responses. Here we begin to compare the responses of users from different census user communities and note the differences and similarities.

Users and organisations

Of users who completed the questionnaire

  • 64 per cent of responses were from individual census users
  • 33 per cent were from single organisations
  • 4 per cent were from multiple organisations
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The largest proportion of responses, 44 per, came from users working for Local Authorities, but all other sectors of census users were represented.

User sector Actual number of user reponses
Local Government 231 (43.7%)
Central Government 20 (3.8%)
Regional Government 16 (3%)
Academic 59 (11.1%)
Health 47 (8.9%)
Commercial 54 (10.2%)
Third sector * 47 (8.9%)
Member of the public 20 (3.8%)
Other 35 (6.6%)
  • Third sector - Community Group / Voluntary Sector and Charities


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User experience

Users were asked how much experience they had with Census data. The results showed that

  • just over 95 per cent of users had experience of 2001 census products and services
  • just under two-thirds had experience of 1991 census outputs
  • just over one-third had used census data going back to at least 1981 outputs
  • only 2 per cent had no experience of census data to date.

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Country of interest

A key part of the survey involved determining which country or countries users were interested in getting and using data from. This helped to filter user responses to questions about country specific products, areas and services. Users were asked to state which country they were interested in, with results showing that

  • the highest scoring was England and Wales data with 48.4 per cent
  • the second highest proportion was a combination of countries - Scotland + England & Wales data (UK) - with 37.8 per cent.
  • 9.5 per cent of users were interested in Scottish only data
  • 4.4 per cent interested in only in data from Northern Ireland
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Importance of Census data

Users were asked to judge how important Census data is to their work, using a 5 point scale were 1 indicates ‘Not important at all’ and 5 indicates ‘Very important’.

82 per cent of users said that Census data was either important or very.

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Online access routes
The survey results show that many users take advantage of multiple routes to access 2001 Census data. Specific web access routes were determined firstly by which UK Census Office the user required data from, and secondly by the type of output required

  • For users interested in Scottish Census data, 83 per cent access data via SCROL, and 70 per cent via the GROS website
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  • For users interested in N. Ireland Census data, 82 per cent access data via the NISRA website, and 68 per cent via NINIS

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  • For users interested in England and Wales data, 76 per cent access data via the ONS website, 72 per cent via NeSS and 64 per cent via NOMIS
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Media

  • 35 per cent of those using Scottish data made use of printed publications compared to 18 per cent for N. Ireland data and 21 per cent for England and Wales.
  • 54 per cent of users obtained data via DVD/CD(s)
  • 31 per cent made use of data provided via SASPAC
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Tabular output

The most widely used 2001 census tabular products were Key Statistics (KS), Standard tables (S) and Census Area Statistics (CAS). These table types are used frequently by 64 per cent, 51 per cent and 50 per cent of users, respectively.

Theme tables (T) were frequently used by 39 per cent of users and Univariate tables (UV) by 35 per cent.

The pie chart below shows the most commonly used product or product family.

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view full size chart


Users were also asked to give an indication of whether they tend to make use of the entire range of tables of a particular type or only limited sub-sets.

Around half of Key Statistics users indicated they had used most of them, with the other half indicating they tend to use just a limited sub-set.

Looking at the types of table that are most frequently used, (Standard and CAS), approximately half of the users tend to use most of the tables with two-thirds indicating use of only limited sub-sets.

Commissioned tables

The majority of users, 76 per cent had not used the commissioned table service offered by the Census offered. The biggest reason reported for this is perhaps the most suprising, with 46 per cent indicating that they didn’t know the service existed.

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Other reasons reported for not using commissioned tables were that

  • the pre-planned tables (KS, CAS and Theme etc) produced were sufficient to meet most user needs
  • the service to commission a table was too expensive
  • the service to commission a table was too slow
  • other



See other posts similar to this one:


Online user survey results
Dvd WalkerDvd Walker 1231762815|%e %b %Y, %H:%M %Z|agohover

I really like your pie charts and graph (especially the colours used). Not sure that the bar charts need to be 3-D though!

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Unfold Online user survey results by Dvd WalkerDvd Walker, 1231762815|%e %b %Y, %H:%M %Z|agohover
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